(Feb 27/24) Do not send emails to group email addresses we have been added to without consent, which we have no way of removing ourselves from. Your library survey email was a disaster and has led to probably 100s of people receiving endless spam to email inboxes. An apology is certainly necessary and a fix immediately applied.
Library response: Thank you for your note concerning the library survey email message that resulted in an unfortunate flurry of spam-like content coming into your inbox.
This issue has been resolved. Your email information remains confidential, and you should not receive any further spam-like messages associated with the survey. The technical issue caused no security, data or
privacy breaches.
We know some unintended recipients were also included on the distribution list, and we are working to resolve that in the future.
Thank you for your patience and understanding,
McMaster University Libraries
(Feb 29/24)
Answered by: Lynne Serviss (Associate University Librarian, User Services and Community Engagement)
Answered by: Lynne Serviss (Associate University Librarian, User Services and Community Engagement)
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